Interpersonal and Communication Skills

How the modules work

The grouping of topics detailed below show the typical courses that have worked well in the past. Other combinations of skills are possible – please get in touch for a discussion about adapting these to your particular needs or to discuss other possibilities. You can email us at info@partnership-projects.co.uk or telephone Jenny Shorten on 01793 766759

Target audience

The skills detailed below are of value to most people in their working lives. They are particularly relevant for those who have ‘learnt on the job’ and would like to consolidate their skills as well as people with new responsibilities and challenges in their work. They have also been valued by those who wish to ‘refresh’ their skills in a particular area.

STANDARD One Day COURSES

Effective Interpersonal Communication and Listening Skills

By understanding how we receive and transmit our messages to others, we can become more effective as communicators and listeners. This course is designed to give an insight into what factors affect how we communicate and offers opportunities to practice skills and techniques to become more effective in our interactions with others.

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Assertive Communication Skills

Assertive communication is effective communication. Assertive people feel in control and achieve win-win results in their dealings with others. They are able to make their point persuasively and confidently whilst respecting the views of others. Assertive people in a team or organisation build co-operation and develop their own and other’s potential to the maximum. This course is suitable for any individual wishing to develop their personal effectiveness, assertiveness and confidence in order to enhance working relationships and manage difficult situations

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Communication that Influences and Persuades

The ability to persuade and influence others in the modern organisation is a key skill. Presenting you ideas and proposals confidently and dealing with objections and barriers to agreement is essential to success in a wide range of areas.. This course focuses on the factors that affect why we are persuaded by some people and their ideas and not others and gives participants the opportunity work with practical exercises that demonstrate how they can become persuasive communicators.

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